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PLEASE NOTE
COVID-19 (Coronavirus) – OPEN: ORDERS USUALLY SHIPPED IN 1-2 WORKING DAYS. Some delays with courier next day services can be expected. Please contact us via phone or EMAIL to check current delivery times. For the latest information and advice on COVID-19, please follow updates by the UK Government. - Take Care.

Delivery

Please note that delivery for online webshop orders is currently only possible within the United Kingdom and Ireland.

Express Delivery Services

Express delivery is available to all UK Mainland addresses at a flat rate of £12 (inc.VAT).
Small spare part orders can qualify for 1st Class Royal Mail Recorded Mail at £6.95 (inc.VAT). 

The flat rate service excludes Hardtops and Glass spare part products. Hardtops products are shipped via a palletised freight forwarder instead of a parcel courier.

Offshore UK locations and Ireland delivery costs can be calculated in your Shopping Basket, by entering your Postcode.

We only use reputable delivery companies and send all freight to central parts of the UK on a Next Working Day Delivery Service (Express Courier 1-2 working days). Offshore locations and North Scotland can take 2-3 Working Days for delivery. Ireland can take up to 5 Working days for delivery.

All deliveries do require inspection and signing for "as received in good condition" on receipt of the goods. We can deliver to an alternative address to the billing address if required. We will send you an email with tracking number once your order has been despatched.

To ensure all our items arrive safely we package items to a very high standard. Our warehouse staff will combine smaller items within larger boxes where possible and double pack bulky items which can be more susceptible to damage. We go to great measure to make sure that items arrive in perfect condition but we ask for your cooperation by checking items before signing for the delivery. On inspection of the delivery, if there are signs of damage please sign for the goods as "damaged". 

Despatch Times of Stock Items

Orders placed by 12:00 PM are generally shipped the same working day.

Once you have placed your order you will be notified of an estimated despatch time, if this will be longer than the usually 1-2 working days for stock items. From time to time we can also go out of stock of popular items, so you would also be notified in such circumstances.

Despatch Times of Colour Coded Items

Despatch times can vary for colour coded (painted) products and personalised items suchs as pick-up Hardtops, Hardcovers, Hard Lids. We do carry stock of many hardtops colour coded to match the most popular vehicle colour codes as well as many hardtops and hardcovers in unpainted primer forms. This means that despatch times for a colour coded item can vary from 1 day, if from stock, and up to 10 working days, if colour coding to your order requirements is necessary.

Personalised orders, such as hardtops with added optional accessories, can also require additional despatch time. Usually accessories are available from stock but fitting such accessories prior to despatch can take a further 2 working days.

If at any time you wish to check the current stock levels or wish to have an estimated time of despatch before ordering please email us on sales@upcountry4x4.co.uk


 
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Units 9-10 Halesworth Business Centre, Norwich Road, Halesworth, Suffolk, IP19 8QJ - UK.

Registered in England No. 1672926 - VAT No.: GB 373 2599 28